Your privacy matters to us. This policy explains how we collect, use, and protect your information when you book or use our services.
1. Information We Collect
When you use our service, we may collect:
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Your name, phone number, email address, and payment information
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Pickup and drop-off locations, travel preferences, and special requests (e.g. car seats)
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Any communication you have with us via email, phone, or our website
2. How We Use Your
Information
We use your information to:
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Schedule and manage your rides
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Communicate with you about your reservations
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Improve our services and customer experience
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Process payments securely
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Comply with legal obligations
3. How We Protect Your
Information
We take security seriously. Your data is stored on
secure systems, and we use trusted payment processors to handle financial transactions. We do not sell or
share your personal information with third parties, unless required by law.
4. Cookies & Website
Analytics
Our website may use cookies to improve functionality
and analyze traffic. These cookies help us understand how visitors use our site, but they do not store
sensitive personal data.
5. Third-Party
Services
We may use third-party tools (such as scheduling or
payment platforms) to provide a better experience. These tools are contractually obligated to keep your
information confidential and secure.
6. Your Choices
You can update or request deletion of your personal information at any
time by contacting us. If you no longer wish to receive updates or confirmations, you may opt out of
communication channels.
7. Updates to This
Policy
We may update this policy as our business evolves. The
most current version will always be posted on our website.
8. Contact Us
If you have questions or concerns about your data or this policy, please
contact us at [email protected]